I love shopping online and a constantly check deals on ensogo, cashcashpinoy, groupon and deal grocer.. I found this deal Polaroid Tablet for 4K something.. I wasn't thinking straight when I purchased this deal. Anyway, this is what I get for my online shopping impulsiveness.
The tablet arrived, but i received a defective item. When I opened the tablet, it just froze showing the polaroid picture.. see below.
I tried to press the reset button but it didn't work. the tablet wouldn't even turn off.
The next day, I emailed ensogo.com.ph and they sent me a prompt reply. I told them that I will send them the item via courier, but they replied that they will have their courier pick it up. 3 days passed.. no courier from ensogo. So, I decided to send the item back to them and sent them a copy of the airway bill. its been a week now and the only reply I got was that they are contacting the supplier. No replacement or refunds yet. bad bad service for ensogo here. I'll keep you posted on what happened.
To be fair, however, to products sold through ensogo site are not defective. they have fast delivery.. maybe I'm just the few of the unlucky ones.
And another lesson learned : check the reviews of the devices you intend to purchase online before hitting the buy now button.
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